Jingcheng Animal Care Commerce & Trade Co., Ltd
Jingcheng Animal Care Commerce & Trade Co., Ltd

FAQ

We're committed to offering the finest pet products to pet-owning families and spreading the concept of scientific pet care.
  • 1
    What's your MOQ?

    For our MOQ, in fact, in order to support our customers business, we don't set a certain MOQ for our products, but we still recommend our customers can order container by container. Since cat litter is not as expensive as machine products, so the freight means a lot for each order. In order to help to decrease the final unit price, we still recommend order container by container. But if you need a small quantity, it is also okay.


  • 2
    Do you have an Alibaba Supplier Report?

    Of course, we are Alibaba verified custom manufacturer, I can send you a copy of our supplier report later.

  • 3
    If can accept customized packing bag?

    Yes, we can accept customized packing bag, you need provide the bag design PDF file or Ai file.


  • 4
    Is your cat litter dust-free?

    Our tofu cat litter has six dust removal processes. On the basis of the traditional dust removal process, the bentonite cat litter adds a spray dust removal process. We use this to ensure that our products are dust-free. 

  • 5
    If can provide free samples to test the quality?

    Yes, we can provide free samples for testing, you only need to tell us your detailed address, zip code, and phone number, our sales staff will help you calculate the shipping cost, and after you pay, we will send out our free samples. Regarding quality inspection, we can also provide you with inspection reports and test videos of corresponding products to better demonstrate product quality.


  • 6
    Is there any harm after cats eat it?

    For tofu cat litter and cassava cat litter, the raw materials we use are food-grade raw materials, so even if the cat accidentally eats them, it will not cause harm to the cat's health. As for bentonite cat litter, crystal cat litter and wooden cat litter, their shapes are very different from the shape of cat food. The possibility of cats eating them by mistake is very small, but if the cat accidentally eats them, please seek medical attention in time.

  • 7
    Can I flush the toilet with cat litter?

    Among all cat litters, tofu cat litter and wood litte can be flushed, but currently we have also launched flushable cassava cat litter. If you want to know more about flushable cat litter, please feel free to contact us , our sales staff will send relevant videos to show you.


  • 8
    Does the cat litter stick to the bottom?

    Our tofu cat litter and cassava cat litter are made of high-quality raw materials, ensuring that our cat litter is non-stick. But when using cat litter, please also follow the instructions on the bag to ensure that during the process of using cat litter, the cat litter maintains a specific height in the cat litter box to enhance our use experience.